Christian Brothers is a well-respected stable company whose been operating in the valley for 39 years with an outstanding rating with the BBB. At Christian Brothers you can expect a family oriented atmosphere, room for growth, and great management. You can also expect great training, company events and an extreme amount of teamwork.
What do we offer?
- United Healthcare Medical Insurance ($1,500 individual deductible, $25 copay Primary Physician)
- Educators Mutual Dental Insurance
- SightCare Vision Insurance
- Mass Mutual 401K Retirement Plan and Advisor (After 1 year of employment)
- Closed on Sundays
- Vacation Time
- Team Building
Call Center Representative
- Convert incoming customer calls into booked service appointments
- Deliver call scripts with an authentic cadence; be clear, compelling and personable.
- Respond to customer requests, resolving issues and promoting the brand.
- Be professional and establish customer rapport, encouraging repeat business.
- Participate in training to boost booked calls and practice outbound calling.
- Adhere to the company's plan for resolving customer complaints quickly and favorably.
- Maintain and update customer database with complete and accurate information.
- Full Monday - Saturday work week (business is closed Sundays!)
- Potential for growth and advancement
- No cold calling.
- Proven track record in customer service.
- IT competent; good typist and proficient with phone systems.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- Ability to build trust and demonstrate empathy.
- Competitive individual contributor who also loves to win as a team.
- Engaging personality that blends well with a fast-paced, goal-driven environment.
- Highly motivated, flexible and great attitude on life.
- Be able to work all days excluding Sundays.