Interested in working with a growing and dynamic company?
InfinityHR, an Arcoro company, stands out above the crowd as an ambitious innovator that places people at the front of all its products. Our cutting-edge and cost-efficient solutions simplify the workload for the HR department in mid-size businesses, giving them the tools to manage their HR processes, and allows them to get back to the work that matters. Our powerful HR software solution provides comprehensive human capital management, benefits management, payroll, compliance, extensions, and an innovative mobile app, in one completely integrated and secure system. This includes interfacing capability for both payroll and insurance carrier systems, and links with dozens of major partners.
InfinityHR is part of the Arcoro family of companies including BirdDogHR and ExakTime.
In an industry revolving around people, our people are the difference. Our employees are a critical part of the organization. We pride ourselves on maintaining the highest level of integrity. We have the same high expectations for our employees.
In support of our rapid growth, we are looking for an experienced Customer Support Specialist to join our team in Scottsdale, AZ.
We are looking for a Customer Support Specialist to assist our clients and partners with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.
Ultimately, you are the first face of the InfinityHR support experience. You will help to maintain our reputation for providing an excellent, white-gloved customer service experience.