HVAC Service Technician $30-$40/hr

Phoenix, AZ posted on July 23

Parker & Sons has been serving homeowners and businesses in Arizona for over 40 years, and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, electrical and air quality contractors in the industry. To maintain our high standards, we require an exceptional group of people who have the desire to contribute their talents and abilities and seek out opportunities to advance their expertise to forward the company's innovation. Our mission is to continue to build long-lasting relationships with our customers through our winning spirit and commitment to 100% satisfaction… guaranteed.

Compensation & Benefits

  • Outstanding earning potential (Can earn $75,000 - $120,000 per year)
  • Fully stocked service vans are supplied for techs to take home each day
  • Continuous training paid for by the company (technical training, NATE Certification, Heat Pump Council, customer service skills, etc.)
  • 401K with company matching
  • Medical, Dental, Vision, Life, Disability & Legal Insurance Options
  • Paid Holidays
  • Paid Vacation

Job Description

  • Maintain, diagnose and repair electronic, mechanical and electrical components
    of residential and light commercial HVAC systems.
  • Maintain good working order of company vehicle including refueling as
    necessary, reporting any mechanical issues, and filling out and submitting
    monthly vehicle inspection form. Vehicles should be washed on a weekly
  • Maintain proper stock, parts, tools, and safety equipment in the vehicle.
  • Travel to job sites in service area, and work with dispatch to ensure schedule is
    maintained and delays are properly communicated to customer.
  • Document all installed equipment upon arrival: make, model, serial number,
    type of fuel, necessary test measurements, and pictures as necessary.
  • Diagnose diverse service issues, obtain any replacement parts, calibrate system
    to manufacturer’s recommendations, and explain fully to customer what the
    issue is and what is required to correct.
  • Engage in conversation with homeowner to uncover any concern or interests
    regarding their AC system (comfort, safety & health, or efficiency) which
    could lead to potential accessory sales or a new system replacement.
  • Identify and proactively respond to potential opportunities for additional
    business (newer system, service contracts, and additional services).
  • Understand company flat rate pricing and generate appropriate customer
    invoice and other paperwork at job site. Electronically process credit card
    payments. Obtain customer signatures before commencing work and at
    completion of job. Verify and/or obtain correct customer information
    including email address.
  • Be available to work nights or weekends, on a rotating basis, to service
    emergency needs of our customers.
  • Participate in company provided training opportunities on customer service and
    latest industry technologies.

Job Requirements

  • Two or more years of experience in maintenance, diagnosing & troubleshooting, and correcting diverse HVAC system issues.
  • Ability to read and interpret blueprints, plans, and manuals.
  • Type I & Type II EPA Certification
  • Must be able to pass background and drug test(s) as required by company.
  • Must have and maintain a clean driving record.